Customer service agents spend too much time manually tagging tickets, taking their time and attention away from customers.
You can speed up this process with Levity.
Our software automatically applies tags depending on the subject and the body of the request. Choose between our pre-built model for sentiment analysis, urgency, and language detection. Or create a custom-built model to detect products, departments, or other things specific to your business.
Levity helps enhance your customer service experience and pave the way for additional automation.