Categorize support tickets

Supercharge your customer service tool

Customer service agents spend too much time manually tagging tickets, taking their time and attention away from customers.
Supercharge your customer service tool

Why bother?

Customer service agents spend too much time manually tagging tickets, taking their time and attention away from customers.

You can speed up this process with Levity.

Our software automatically applies tags depending on the subject and the body of the request. Choose between our pre-built model for sentiment analysis, urgency, and language detection. Or create a custom-built model to detect products, departments, or other things specific to your business.

Levity helps enhance your customer service experience and pave the way for additional automation.

Automate what you couldn't automate before

Levity starts where rule-based automation ends

Time value of money

Automate manual, mundane sorting tasks

Proactive management

Be proactive – respond to high-priority tickets in real-time

Scalability

Set the right goals and enjoy seamless integration

Rise above mundane tasks