"I love going through our bug reports and assign the right category" – no developer, ever.
Crash reports are a double-edged sword: They are necessary, helpful to understand the problem, and they grant insights into structural issues that should to be prioritized. But they are also tedious to work with – especially if they come in hundreds.
As a response, one of our customers decided to train an AI model that could automatically tag crash reports according to the source of error, the topic, and the ideal recipient – whether that's engineering, product management, or external partners.
